moneyexchange.jpg

A smart idea from AOL founder Steve Case'sRevolution Money: Send and request money to/from people on AOL Instant Messenger, instantly, for free, via a new AIM plug-in.

For convenience, you can't beat the concept of IMing money to someone. And it's an easy way for Revolution Money to differentiate themselves from PayPal -- which, since its $1.5 billion purchase by eBay in 2002, hasn't had much serious competition, especially recently.

But there's a few hurdles for the new MoneyExchange plug-in:

  • Most important: You have to download and install a plug-in. It's possible this is very easy to do, but we can't try it out because...
  • It only works on Windows -- no Mac support. And even if you're happily using Windows, is the person who owes you money?
  • The AOL Instant Messenger app isn't the only thing people use to chat on AIM these days. There's iChat, Trillian, Adium, Meebo, mobile clients, AIM Express, etc. The MoneyExchange AIM plug-in won't work with these platforms.

These aren't necessarily deal breakers -- there's still millions of people who use AIM on Windows PCs, who might want to send and receive money from other Windows AIM users. So the big question is whether enough people will take the first step -- download and install the plugin -- and then find MoneyExchange convenient enough to bypass PayPal for.


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Revolution Money
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Revolution Money is a financial services company with the goal of disrupting incumbent credit companies and PayPal. Revolution Money’s credit card, the RevolutionCard, differs from other credit cards by using PIN-activation, rather than signatures This allows the card to be printed without any personally identifying information, which the company claims helps to reduce identity theft. The card transactions are also processed on an internet-based system, allowing the company to drastically reduce its processing fees. Revolution Money’s other main service is MoneyExchange, which does pretty much does what one would think – let users transfer money between one another – but, uniquely, a MoneyExchange account holders can use a Revolution Money Debt/ATM card so money can be accessed at stores or withdrawn from ATMs. Transfers between Revolution Money account holders are free.

Revolution Money is partially owned by Revolution, LLC, an investment firm and holding company owned by AOL-founder Steve Case. The company’s board also boasts an impressive number of financial luminaries, including Lawrence Summers, former US Secretary of the Treasury; Franklin Raines, former CEO of Fannie Mae; Russell Hogg, former President and CEO of MasterCard; David Pottruck, former CEO of Charles Schwab; and David Golden, former Vice Chairman of JPMorgan.

Other online companies in the personal finance space include Paypal,Wesabe, expensr, and Mint.

Products
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MoneyExchange
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Websitehttps://www.revolutionmoneyexcha...
StageLive
Tagsmoneytransfer, moneyexchange, money-transfer
Revolution Money screenshot
Above: MoneyExchange Screenshot -- #1
Uploaded: 2/5/08

RevolutionCard
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Websiterevolutioncard.com
StageLive
Tagscreditcard, credit-card
Revolution Money screenshot
Above: RevolutionCard Screenshot -- #1
Uploaded: 2/5/08

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Comments

rev - February 11, 2009 at 2:49pm
Revolution Money is going under. They have run out of money. The Board of Directors and Executive Management are to blame. The Board tried to drive accounts with a huge marketing spend. This is typical of AOL where the business model was to drive accounts and not take care of the customer. One problem was they didn’t take care of the customer or look for long-term value and the user interface required an overhaul or temporary band-aids. None of which were done. The online interface was actually an AOL-esque application and not a web-based interface. Online issues were identified early yet there was no course correction. The senior management and directors did not have experience with an immature online business that needed to take care of the customer. Directors and VPs were hired who had little or no online experience. Several VPs was upset that they did not have a secretary to manage their schedule. While the business model was solid, the executive management did not have the expertise to run an integrated online and direct marketing campaign. While their response will be - failure was caused by an economic downturn, this is far from the truth. For example, the executives gold-plated the IT operation, installed it and then saw funds were low and fired all the contractors who helped install this. Worse, the Executives purchased the new Mac Air Notebooks when their PC laptops were just fine. Proven web strategies were ignored in favor of driving accounts. Priorities were ever shifting and became a running joke amongst the staff. This failure will be a great study for B-Schools. Also, the lessons of the Internet business in the late nineties and 2000 were ignored.
Rev - February 2, 2009 at 7:41am
Revolution Money cant seem to get it right. They just sent out an email to its customer base, "Subject: Generated Monthly Statement" and the last name was wrong. Not even close. They used a bunch of constants. They have had three layoffs since September and no one knows if they are getting any more funding.
Bill M - December 19, 2008 at 9:44pm
Site is very slow... only works through https
anon - December 7, 2008 at 4:03pm
Revolutioncard.com looks down if you try to go to the url. It's only responding via https. Clearly isn't getting a lot of attention from their IT dept.
curious - October 23, 2008 at 8:02pm
How many people work there now? Are they going out of business?
add - September 18, 2008 at 9:16am
The laid off 17 workers last month. Yesterday they laid off 20. They did not get the funding for October.


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